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Scale Computing Platform

Scale Computing Platform

Overview

What is Scale Computing Platform?

Scale Computing offers edge computing, virtualization, and hyperconverged solutions for customers around the globe. Scale Computing HyperCore software promises to eliminate traditional virtualization software, disaster recovery software, servers, and shared storage, replacing these with a fully integrated, highly available system…

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Recent Reviews

Love SCP

10 out of 10
December 07, 2023
Incentivized
We utilize the Scale Computing Platform as a central element of our IT infrastructure. SCP provides us with a highly scalable and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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HE151

$3,300

On Premise
per node

HE501

$6,800

On Premise
per node

HC1300

$11,900

On Premise
per node

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.scalecomputing.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $3,300 per node
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Product Details

What is Scale Computing Platform?

Scale Computing offers edge computing, virtualization, and hyperconverged solutions for customers around the globe. Scale Computing HyperCore software promises to eliminate traditional virtualization software, disaster recovery software, servers, and shared storage, replacing these with a fully integrated, highly available system for running applications. The vendor says that, using patented HyperCore™ technology, the SC//HyperCore self-healing platform automatically identifies, mitigates, and corrects problems in the infrastructure in real-time, enabling applications to achieve maximum uptime even when local IT resources and staff are scarce. The vendor says ease-of-use, high availability, and TCO are key differentiators. The product works for distributed enterprises, global retailers, and SMBs alike.

According to the vendor, its key features and benefits include:

  • Install in less than an hour
  • Deploy new VMs in minutes
  • Built-in Browser-based Management
  • Software-defined, hybrid storage system with automated tiering
  • Fully integrated, cluster-wide resource utilization and alerts
  • Single vendor support experience, no disparate systems to integrate
  • Integrated all-in-one appliance
  • Scale-out Architecture
  • Mix and match new nodes
  • Incremental resources improve performance of existing workloads
  • Fast and easy to expand, no downtime required
  • No additional licensing required
  • Start small and grow as your business grows
  • No forklift upgrades

Scale Computing Platform Screenshots

Screenshot of Scale Computing Fleet Management Dashboard - 
At-a-glance summary of the health of the fleet upon login.Screenshot of Cluster Details -
Details of a particular cluster, including health, fleet manager connectivity, nodes, and VMsScreenshot of Scale Computing Fleet Manager -
Manages an organization’s fleet of Clusters.Screenshot of Hypercore UI -
Simple Web Interface for Local Management of the Cluster and its Workloads

Scale Computing Platform Videos

SC//Platform Success Story - Detroit Symphony Orchestra
SC//Platform Success Story - American Foundry Group
SC//Platform Success Story - Metropolitan School District of Wayne Township

Scale Computing Platform Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Unix
Mobile ApplicationNo
Supported CountriesGlobally
Supported LanguagesEnglish

Frequently Asked Questions

Scale Computing Platform starts at $3300.

VMware vCenter, VMware ESXi, and Nutanix Cloud Infrastructure are common alternatives for Scale Computing Platform.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of Scale Computing Platform are from Mid-sized Companies (51-1,000 employees).

Scale Computing Platform Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)70%
Enterprises (more than 500 employees)10%
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Comparisons

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Reviews and Ratings

(338)

Attribute Ratings

Reviews

(1-25 of 30)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We purchased our first Scale HC3 to eliminate a number of hardware servers in our Middle School campus. With a very limited staff we found it cumbersome and time consuming to keep servers up to date as hardware fell out of support and could no longer be upgraded.<br><br>The results were so positive and beneficial we purchased a second system for another campus and plan to add a third cluster in 2024.<br><br>
  • Deploying new servers is ridiculously easy and fast. New servers require zero additional space or power.
  • Scale Computing Platform affords a powerful and convenient backup capability. Not only by snapshots of whole VMs, we can fetch individual files out of those snapshots.
  • Updates to the Scale Computing Platform itself are beautifully self-contained. The backend software moves VMs and processes between running nodes as they update and reboot. There are no user interruptions and no notifications of same are needed.
  • In my experience, we use Active Directory and Scale Computing Platform has yet to implement robust support for domain controller snapshots. This Microsoft feature (VM-Generation ID) allows a restored domain controller to properly re-integrate with AD.
I can heartily recommend Scale Computing Platform for anyone looking into virtualization. If you've been in IT very long you'll appreciate the benefits and the pain points Scale Computing Platform can address with its elegant design. But the reason I have chosen the maximum 10 for my rating is my experience with the Scale Computing Platform support team. I'll describe two incidents in some detail: 1) A long term power outage caused a need to shut down VMs on the backend, under time pressure. We reached support via cellphone and they stayed with us throughout the process. We accessed the backend directly on the nodes while support recited the required command line statements. In the end we were able to shut down all the VMs, and then the nodes, gracefully. Bravo Scale! 2) We had an unsupported VM requirement (an old Red Hat Linux v5 server) which was a very tough nut to crack. Scale Computing Platform support rendered a herculean, and successful, effort to get this ancient hardware and software virtualized. I can honestly say that, without their assistance I would never have gotten this server virtualized.
Syed Fahad Hussain | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Managing a large IT infrastructure of data storage and hardware is not hassle-free. Scale Computing Platform allows our organization to manage infrastructure in the cloud and reduce IT resource time and as well as cost to the organization. Scale up the future-proof environment which meets organization needs and makes it simple to handle daily maintenance of IT infrastructure.
  • Infrastructure Deployment
  • Reduce Cost of hardware system
  • Centralized cloud with local automations
  • Come up with ERP solution on cloud
  • Infrastructure Security area need to be improved
  • Support Third-party applications
Hardware and infrastructure very basic administration for an IT guys', all the time they're busy for schedule maintenance. Scale Computing Platform give us a platform where we effectively manage our hardware needs, cloud infrastructure and best part is a fully integrated platform that runs our business apps, visualization computing platform that's easy to deploy and easy to manage.
Rob Honma | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it to host primarily our Windows Server environment along with some Unix/Linux based systems. It provides a host infrastructure for roughly 2 dozen Vm's. We were looking for a cheaper, US-based support virtual host platform that wasn't overly complex and easily administered
  • Price Performance
  • Easy Administration
  • US-Based Support
  • Migration Tools - Uses Third Party software to implement
  • Lack of third-party backup tools that are industry standard
  • Reduce the friction from migrating from Vmware to Scale
If you're using some of the latest Windows OS's, you'll be fine. If you're looking to upgrade those while in the process of migrating - consider building a new image and migrating the data/services manually. There doesn't seem to be an easy way to upgrade an VM's OS. Scale Computing Platform does well with almost all Operating Systems. We haven't run into any hardware or software incompatibilities moving from Vmware. We wanted to do VDI for a lot less money but the jury is out on whether Scale Computing Platform + GPU cards are going to be enough for things like Adobe Creative cloud in a lab of 30 terminals.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We switched to Scale Computing last year when we were due to replace our VMware virtual infrastructure. Switching to Scale has made everything so much more straightforward; it is really user-friendly, and working with it over the last year has saved us countless hours on both maintenance and deployment times. We use it to host our virtual server environment; converting over from VM was seamless, and the Scale team was a great help along the way.
  • Simplifies maintenance and upgrade times.
  • Easy to use interface.
  • Robust backup solutions available.
  • Compatible with leading backup vendors such as Acronis and Wasabi.
  • Better support for legacy OS's.
  • Better support for legacy hardware.
  • 3rd party implementation documentation.
Scale is a perfect solution for schools looking to switch over from a clunkier system such as VMware. They simplify how virtual computing is handled and, over the year, has been nothing but stable. We are able to roll out the newest updates and patches over three nodes with zero downtime and offer a backup node that is easy to set up and use, and make restoring VMs on the fly a walk in the park.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We were looking for a solution that would allow redundancy of our servers in the case a VM host machine were to go offline in our current server infrastructure. The main thing we use our new Scale Computing Platform HC3 cluster for is the ability of snapshots to reproduce errors in other third-party applications after either an update was applied or a core change was made to the system. We have the knowledge and peace of mind to know if something bad does go on with this update or change; I can always roll back to the snapshot done prior.
  • Snapshots
  • User interface
  • Simplicity
  • Tech support
  • Ability to edit the cluster NICS for each node of the cluster
  • 2FA on users logins for the nodes themselves
While migrating from our Hyper-V solutions, we ran into some errors while using the Carbonite Migrate software on the target machine, and it kept BSOD each time it was power cycled or rebooted, and support sat on the phone for hours on end with me until the issue was resolved and this was at 11:00 pm EST on the weekend.
Tom Blazek | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Scale Computing is being used as our primary server cluster across the whole organization. We have it hosting 20+ servers. It's very easy to use and virtually maintenance free. It has freed up a lot of my time, to be honest, I don't even think about it anymore because it just works.
  • Setting up and provisioning a new VM is super simple.
  • I come from a VMWare environment but the Scale UI is very easy to understand. I can imagine for someone new they would be able to learn the task of managing the cluster very easily.
  • Snapshots and clones are processed super fast.
  • I would like to be able to see actual disk availability instead of the raw number of TB.
  • The ability to copy and paste from your local machine to a VM seems like missing functionality, it is very useful to have.
  • I guess it's not a problem specifically with Scale, probably more with KVM and backup vendors but I really did enjoy having a backup system that worked across the whole hypervisor, it just simplified things a lot.
  • I would like to see the breakdown of the VMs and the amount of RAM they are consuming changed a bit. If its a VM with less than 6 GB it doesn't show on the dashboard. Maybe if it was a pie chart it would be easier? Not sure but just something different would be nice so you could see all the VMs.
I feel Scale Computing is well suited for any small or medium business that needs more than 1 physical server. The ease of use and capabilities of the cluster are really unmatched for the price. I like how all the features are included for one price. I could even see it being used in a larger enterprise environment.
December 01, 2020

Scale Review

Greg Starnes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it across the whole company. It is our virtual host for all of our servers. It also helps us manage such a large group of servers (12), and there are only two of us in the I.T. department. Management of this solutions is very easy and intuitive. We also have two cluster at a different location as our DR site.
  • Management. It is very easy to manage your environment through one pane of glass. You know the health of your hardware by just looking at the main page.
  • Support. Their support is all based here in the U.S. They are very timely to get to you, and they keep you informed throughout your issue.
  • Price. They are very well priced for what you get.
  • Compatibility. Some manufactures don't have products that will run on the KVM kernel.
Scale Computing HC3 is great for small to medium businesses and I.T. departments. They have a great pane of glass to tell what is going on in the environment. They also scale out very easily. I would also have to say they have some of the best support around.

The only thing I could think that would not be the best scenario for Scale Computing HC3 is in extremely large companies.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Scale Computing HC3 is acting as our one source for CPU and storage in our datacenter. It is being used across the whole organization. It provides us the ability to have a single pain of glass into our server environment, and make patching a breeze.
  • Very simple easy to use UI.
  • No driver issues.
  • Support has been top notch.
  • The HC3 solution did not play nicely with our aging core switch, so we had to upgrade that as well.
  • There was not support for transferring old application servers 2008 and under.
  • I would like to see thermal readings in the UI.
In our mid size school it is a good fit. It was a little more expensive than I originally wanted, but it makes up for it with features and ease of use. I think it would scale up nicely to meet a larger storage, and compute need than ours. On the downside I think we are about as small as we could go with the product. If you are a smaller entity than what we are you will struggle finding a solution with Scale to fit your need.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using Scale Computing HC3 nodes at each plant to decrease our physical server count and increase our efficiency of hardware use. We are using Scale nodes at all locations throughout our company. The clusters make it much easier for our small IT department to handle hardware downtime and maintenance.
  • Simplicity is the number one priority for us. It's very simple to spin up a virtual machine and have it up and running quickly.
  • Customer support has been fantastic. When we have an issue, usually Scale contacts us before we even realize there is some sort of issue going on.
  • Setting up and installation has also been very simple. In the past, we tried traditional 3-2-1 virtual infrastructure but having storage, networking, and compute tied together has made it much easier for our IT department to be able to deploy new items in a timely manner.
  • There are times when the alerts can be a little vague if you don't contact customer support to get a clarification of what might be wrong.
  • I would like to see some integrated backup support at some time, and not have to use a third-party agent on each virtual machine.
In our situation, Scale Computing has been an excellent fit for our network. Being a medium-sized company with a small IT department, we have been able to leverage the ease of use to greatly speed up our ability to react to new ideas, and knowing that our virtual machines are running on a solid platform makes everyone feel better about our hardware on the backend. We are much less concerned with single points of failure in the server room.
Lou Kalis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our organization utilizes a 4 system node cluster as a form of the disaster recovery plan, as well as a way to lower our total cost of ownership and increase our return on investment. From AD services, files sharing, databases, and security, we utilize this as our virtual server solution.
  • Lowering cost on virtual licensing.
  • Ease of use.
  • Above average support.
  • Being able to export virtual machines back into VMware without a 3rd party product.
  • The interface should include how much hard drive space is being utilized in a windows environment without having to log into the server.
  • Increase integration into other platforms such as agentless backup solutions. One is in the works with Acronis, but having multiple options would be preferred.
Scale is a great solution for budget-minded institutions that also have a smaller than average I.T. staff. It has been reliable for us.

For those business that need more reporting, this is not the solution for you.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Scale is being used as the primary virtualization platform running all production VMs as well as a replication endpoint for DR in a data center. We run all server VMs on the Scale platform and then have a snapshot schedule that replicates them offsite to a datacenter for disaster recovery purposes.
  • Scale offers a great dashboard for viewing VM details.
  • Installation of clusters is much simpler than other VM platforms.
  • Console view of VMs is in web browser and clientless, which makes administration from any machine simpler.
  • I would like to see the ability to mount snapshot points in time rather than having to clone a full machine in order to access older data. I believe this is being released in the latest version, but we had a difficult time restoring data without creating a Linux machine and mounting a disk.
  • Import and export of VMs isn't as easy as other platforms. Third party tools had to be used to import VMs. Exporting VMs would require the same time and expense.
  • I would like to see more access to back end disk data rather than relying on support. I know Scale is targeted to shops with smaller IT departments and the support is great, but I had to go through support in order to get a disk list on the cluster when I could have just done that myself.
I think in a smaller environment, Scale provides a great way to get into a virtualized environment. The setup is very simple and it doesn't require significant knowledge of IT infrastructure in order to get up and running. Scale doesn't offer the advanced insight into storage and application resource groups as their competitors do, however it is not designed for advanced users. It is more of a closed box and support handles most requests or issues quickly, but there is not a way for administrators to easily see advanced details of the cluster.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have replaced most of our physical servers with virtual machines running on 2 Scale systems in two locations. We will be adding a third in the next year. We run domain controllers, file servers, email server and application servers virtually. We have a DR solution by using the remote connections. Additionally we use the snapshots to protect against malware/ransomware attacks.
  • Redundancy
  • Maximum uptime
  • Scalability
  • Dependability
  • Multiple Remote connections options for the same virtual machine
  • Online storage of snapshots for DR purposes
  • Allow higher speed transfer of snapshots between remote connections
Scale is the best solution for small to medium size businesses that want to protect their data and increase their uptime. The only real flaw I see is with the limitation to only have a VM backup to one remote location. With larger businesses, it would be critical to have more than one location to protect your data. Even in our situation, our two locations a fairly close to each other so a natural disaster could possibly take out both locations.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
In a multi-site, highly secure industrial control environment, we needed a solution that would simplify administration, provide test/development cloning capability, N+1 redundancy, and allow for host replication between sites for disaster recovery. Scale's HC3 delivered everything as promised and the solution truly is easy enough for a non-system administrator to manage on a day-to-day basis. Scale is an absolute home run for SCADA/ICS infrastructure, and offers unprecedented flexibility, especially if upgrading from a non-virtualized infrastructure.
  • The world's simplest host and storage administration, period.
  • Built-in site-to-site replication for one-click DR.
  • Excellent performance, easily surpassing the "big guys" -- more cost-conscious hardware solutions get the job done just as well, if not better, than top-tier systems using much more expensive hardware.
  • A support experience that cannot be rivaled. Just open a trouble ticket and see for yourself!
  • At-rest encryption currently requires a 3rd-party product.
  • Would really benefit from a user interface or wizard for creating boot media/migrating common hosts to HC3 (maybe options for physical, Hyper-V, VMWare).
Just like any HCI application, if your storage, compute, and memory needs can be quantified and accurately forecasted, comparing HCI to a traditional infrastructure stack is simple and generally easy to architect. In our case, the HCI solution cost even less than a comparable multi-vendor infrastructure solution, but with added benefits: Single vendor/tested solution, no additional software or management tools needed, and it's the easiest to manage/maintain/secure.
Mark Simmons | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We initially purchased Scale H3 to shrink our physical footprint on servers and allow for affordable expansion across the entire district. This has allowed us to to lower maintenance costs as well as increase our server count to more evenly disperse services resulting in faster operations. We have also been able to create a reliable and ultra fast disaster recovery plan will little to no data loss.
  • Customer Support - A level of service that all vendors should strive to reach. Their customer service is equally fast and reliable as the product. In the two years of having the HC3, we experienced one hard drive failure. The support team was assisting us within minutes, had the drive replaced in less than 24 hours, and had our node fully functional with no disruption in service nor any data loss.
  • Migration - One of the quickest and easiest among all VM solutions. Older Windows operating systems had compatibility issues, but all servers running Windows Server 2003 and higher migrated within minutes with two simply clicks.
  • Reliability - The HC3 manages to work seamlessly in real-time with no indication from the end user during maintenance, recovery, or making changes to the VMs. In two years, we have had only one hard drive issue and no software issues.
  • Simplicity - The HC3 has the best of both worlds. It's simpler than the free Hyper-V and includes most tools one needs within VMware, yet the installation, operation, and recovery is leaps and bounds easier to manipulate.
  • The only negative is the maintenance support costs. What a dilemma Scale has as they produced a robust and reliable product yet the support costs for a 3 node system is almost $6000. After paying this for 2 years and only having one hard drive failure, I have spent $12,000 on one support ticket and three software updates. It defeats the maintenance cost savings.
I believe Scale is a solution for small to mid organizations who need VM solutions above the free realm but not the large scale solutions that are not feasible nor utilized to their full potential. Scale is perfect specifically for education as it addresses all of our needs in tools, disaster recovery, reliability, and cost.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our H3 nodes are serving our entire organization running seven Windows servers including domain controllers, exchange, file server, antivirus, network monitoring, systems management and one Linux server hosting our intranet site.
  • "Single pane of glass" management is fantastic. So it is easy to make changes to compute and storage settings.
  • System Reliability: the system has been completely reliable. Ran flawlessly when a disk was lost. Replacing the disk was easy and rebuilt without any issues. Upgrading versions was easy and without issues.
  • Support: has been exceptional. Very easy and fast to reach and helpful with every question or concern that we've asked them.
  • Migration from our old servers went flawlessly. The third party vendor that installed and migrated us did an excellent job.
  • Built-in secure remote ability that I can enable or disable is awesome.
  • Reducing storage space is a bot more involved than any other processes but I've never had to do that.
After thoroughly reviewing most of the hyper-converged systems in the market I knew that Scale was going to be the perfect fit for us, and they have been. It's run all of our systems without any issues at all.
Score 9 out of 10
Vetted Review
ResellerIncentivized
Scale is the main Server infrastructure at our company. They have two locations, and we have Scale at both. The sites replicate to each other for DR. and it works great!! We decided to move a server from one site to the other, and it was as easy as shutting it down on one side and booting it up at the other.
This has been very reliable. Scale serves as our main infrastructure and DR.
  • Disaster Recovery is excellent.
  • Server provisioning is easy and quick with templates.
  • Server backups are easy.
  • For our purposes, we don't have any cons.
If you are going to virtualize your server infrastructure Scale is an excellent choice. If you only have one server I don't see the need.
Dominique Joseph Chung | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The Scale Computing HC3 solution is used across the entire organization. It replaced over 50U of traditional hardware down to 3U. Saving us a lot of aggravation dealing with multiple third party vendors for support and maintenance agreements, while simplifying our own internal support and maintenance of over 50 Virtual machines. The savings was so significant, that we realized an 18 month ROI and saved tremendously on energy costs. Additionally, a battery backup unit now provides us with over 7 hours of backup power vs. 45 minutes previously.
  • One point of contact for everything infrastructure, namely storage, compute and hypervisor.
  • Updates can be applied with very little downtime if any, and no longer needs weeks/months of preparation.
  • Recovering data is as easy as booting up snapshots, which we are now using as a backup tool.
  • Can't wait to roll out Scale Computing at our disaster recovery site for painless failover and failback.
  • Wish there was flash drive when we purchased it, but they have it now, and actually have a retrofit for our existing units which we will consider implementing shortly.
If cost is not prohibitive, many small business would benefit from the redundancy and cost savings through the simplicity of managing this system. Scale Computing has addressed this issue by creating a 1U standalone system thus taking advantage of their storage and hypervisor technology, but the downside is less redundancy. I understand that with the new flash drive units, the IOPS performance is stellar, which would make it suitable for much larger business than what was previously available. I think this solution is way better than anything out there if only people knew.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Scale Computing HC3 is being used across the whole organization. The previous virtual hardware and environment were at the end of their lives. The processing power, performance, and storage capability were not adequate to continue production. Multiple vendors, devices and integration caused the prospect of migrating to a newer current virtual system to be overwhelming. Scale computing solved the problem with one vendor, one stackable device, and built-in integration.
  • Initial setup and configuration was simple and straight forward. It was actually less than two hours from unboxing equipment to creating virtual servers in a live environment.
  • Scale's dashboard is intuitive and easy to understand. Management of the system is level one simple. Monitoring performance and capacity of the stack is a single screen, simple and powerful tools.
  • Backup and recovery of the servers and data is a hidden strength of Scale. Replication between the two Scale stacks is "Amazon Easy", a few clicks to select, schedule and submit. Monitoring progress and verifying status are all done from the dashboard, plus email notification of events if there are any issues.
  • Built-in remote support by Scale was very valuable. Being US-based and having knowledgeable engineers, any issue can be quickly diagnosed and corrected. No need to create reports or download and send event logs. Scale support can see exactly what you are seeing on the stack.
  • Scale Product delivery was also impressive. Yes, it's just a box you will eventually throw away, but the Scale Suitcases were easy to handle, unpack and provided secure transport of the stacks. Very nice touch.
  • The only issue was the migration from other virtual environment required third-party software for advanced configurations (multiple partitions). As great as the Scale system is, providing an easier experience of moving off other virtual systems with built-in tools would be a bonus.
Scale is well suited for the 1-10 employee small business to the 1000+ and beyond. The SMB that could benefit from a virtual environment but may think they are too small for it to be feasible, is very well suited for a Scale stack. Large enterprise businesses are well suited as the Scale stacks can grow with a company. The powerful yet simplistic management of the system means fewer man-hours are required to operate and they are freed up for other projects. Scale would be less appropriate in an organization with other virtual certification holders unwilling to discover the powerful system and ease of use until the price and performance are made known to management.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We implemented Scale Computing HC3 to replace our aging EMC data centre. The infrastructure hosts all of our servers and file stores.
  • Extremely easy layout. I can spin up a VM within a few minutes.
  • Zero management. I rarely have to check the infrastructure and receive emails if there is a status change/issue.
  • Support is fantastic. The support team is always quick to respond.
  • To be honest, I haven't come across any negatives of the infrastructure.
HC3 is extremely easy to setup, install and maintain straight out the box. Very quick to spin up a VM and you're able to set up snapshots and replication to additional clusters. We have three clusters on site, one of which is assigned for disaster recovery. We have tested this and were able to have systems back online at the DR site within 15 minutes.
February 19, 2019

Scale HC3 in K-12

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Scale Computing HC3 is used as our primary means of virtualization/server hosting. We are a small environment of approximately 50 servers and have been running Scale HC3 for 2 years without issue.
  • The UI/UX is neat, well organized, and easy-to-use.
  • VM performance is on par with the other big name virtualization technologies in the market.
  • ROI is perfect for our size!
  • The UI/UX, though easy to use, could be enhanced to provide additional metrics for VMs.
  • 3rd party support for backup, or VM containers.
For a K-12 environment of very few employees, this solution is perfect for ease-of-use, and low-overhead management. Also, the solution has been solid performer over the past 2 years.
January 26, 2018

Scale HC3 is the Best

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have utilized Scale Computing HC3 to virtualize our entire server environment for our whole organization. This solved the issues of hardware related failures since the Scale Computing HC3 is in a cluster. It also solved the issue of us needing to update our hardware and provided us with a single pain of glass to view everything on it at once.
  • Speed - Scale has increased our server performance drastically.
  • Ease of use - The system is so easy to use and set up!
  • Support - The scale support team is awesome and really knows their product.
  • PRICE - You can't touch their price elsewhere for the performance that you receive.
  • Make it easier to migrate from other hypervisors to scale without having to buy third-party software.
Scale Computing is well suited for anyone who is looking to create a virtualized server environment that values price, performance, and reliability. The footprint of the hardware makes it so that it can be placed in even the smallest of racks and give you the performance and scalability of the larger companies at a fraction of the price.
Brian Dunk | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use the Scale Computing HC3 across our whole organization to supply our Staff and customers with our software application. This infrastructure solves the issue we had with stability and redundancy when using servers in the past. Since purchasing and upgrading to this node cluster, we have never been happier or more confident in our solution to support our staff and clients.
  • Hardware redundancy. Although I haven't had a need to use it yet, I know that all main failure points of any hardware has a redundant secondary to pick up in any failures.
  • Easy upgrade; to update the Hyper visor or installing a new node is simple and easy to do. The configuration is a simple step by step process that even a non Techy person can follow.
  • Automatic Snapshots; with the latest update for automatic Snapshots & Backups, I can control what backup schedule I want and mange my snap shots with ease
  • VM Creation. I am constantly creating new Virtual machines for my programmers. With the easy to use tools provided by Scale, I can have a new VM up and running in seconds.
  • Automatic Exports. Although they have the ability to create scheduled snap shots, I am waiting on the tool to allow us to automatically create exporting schedules to a 3rd party NAS
  • Historical Reports, the Hypervisor allows us to see real-time reports of our cluster, but it would be nice to have detailed historical reports of this data to look for patterns in our software resources
I cannot really foresee where Scale Computing HC3 is less appropriate. They have different packages for clusters that works for small to large size businesses. We resell our software to other vendors to supply to their clients and we will only support the Scale Computing HC3 cluster to install our application due to its capabilities, easy to use and amazing support from their help desk. We started off as a small to medium size business when I was introduced to Scale. From there we have been slowly increasing in our business size. Scale follows along beside us and is able to assist in our expansion at a moment's notice.
Jean-Paul Jordan | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It is being used across an entire physical location, around 100 people. It hosts the core virtual machine infrastructure, which is 100% Windows.
  • Simple
  • Good Support
  • V2V is a complete nightmare. We ended up just giving up. This is half the reason we don't recommend Scale any longer.
  • Backups are a pain. VEEAM spoils you. With Scale you have to manage each endpoint at its layer. Frustrating, and the other half of the reason we don't recommend Scale.
Great for environment with simple needs and light-touch IT staff. It really is very simple and does what it does quite well.
Tyler Moser | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
We don't have an HC3 implementation in-house but we sell, manage, and support it for our customers. Our implementations have been organization-wide and address the issue of needing a highly available virtual infrastructure.
  • Cost - very competitive on cost vs. the competition
  • Pre-sales support - very thorough in understanding the environment and providing assistance in right-sizing the solution
  • Post - sales support - very responsive with any issues
  • Migrating existing virtual workloads into the cluster could be easier. Relies on third-party software to work.
HC3 is well suited for small business clients needing advanced virtual infrastructure pieces but not looking to incur a large CAPEX. It may be less appropriate at the enterprise level.
Albert Smid | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Other than the ERP system, all other services are implemented in the Scale cluster, domain controller, file sharing, HR applications, EDI - FTP server etc.
  • The main strength of the system is that the system is fault tolerant. We have had issues on one server in the HC3 cluster (it went down!), no production downtime, end users did not even know that we had issues.
  • The support from the ScaleComputing team has been excellent.
  • User interface to manage the cluster is simple, the migration from various sources (VMware, stand alone servers was simple).
  • Requires just common sense knowledge to manage the system.
  • Like to see an option to export a VM external to the cluster, like to a NAS.
It is great for the normal IT Server functions and light database. At this time based on our deployment, I would not recommend this for high database loads. Having said that I would not deploy an ERP database on an Intel based system.

We're planning to migrate in the third quarter MS Exchange on the Scale cluster as well, our analysis indicates that we should have enough resources within the cluster to accommodate this.
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